Galaxy Note 7 Can't Play MP4? Why?

Summary: You maybe can't image that you unexpectedly play MP4 files on Galaxy Note 7. Why? It must be the video codec fault. H.265 MP4 can't be played on Galaxy Note 7. You need to convert MP4 to H.264 MP4 to Galaxy Note 7. 

Before you found that you couldn't play MP4 videos on Galaxy Note 7, you maybe think that MP4 can be played on any device/media player. MP4 is the most common video format that nearly all multimedia devices claim that they can play MP4 videos. But MP4 is a container format which can include various data like video, audio, subtitle, image, etc. Once the MP4 file that you want to play on Samsung Galaxy Note 7 is encoded with Samsung Galaxy incompatible codecs, Samsung Galaxy Note 7 will refuse to play it or the MP4 files only have video without audio and vice versa or other conditions occur.


MP4 to Galaxy Note 7


There are two methods to solve the problem. One is to install a third-party video players on Note 7 while the other is to re-encode MP4 to Note 7 supported codec. You can see the details below.


Method 1: MP4 Players to Play MP4 files on Galaxy Note 7


To watch MP4 files on Galaxy Note 7 , you can install third-party MP4 Players on Galaxy Note 7 . Popular MP4 players on Galaxy Note 7 or other Android phones have:


1. VLC for Android


VLC can play MKV, H.265, 4K, MP4, AVI, MOV, etc on Android devices, iPhone, PC, etc. It is really powerful as a media player, nearly can handle every video and audio format. You even can convert MKV, AVI to MP4 for Galaxy Note 7 playing with VLC.

2. MoboPlayer 

All video formats (need to choose “software decoding” mode in most cases).
Popular subtitle formats such as SRT, ASS, and SAA.
Subtitles built in MP4, MPV and MOV.
Multi-audio streams and multi-subtitles.
Playlists and continuous play on same type files.
Videos streamed through HTTP, RTSP protocols.
Media libraries and sort videos by type.
Thumbnail displays of videos.

3. RockPlayer

Play all formats fluently
Video: MP4, avi, rmvb, flv, wmv, mov, mp4, ts, mpg, divx, etc.
Music: mp3, wma, aac, etc.
Lossless Audio: ape, flac, wav, aiff, etc.
Subtitle: srt (automatically load if srt with same name of video file exists)
Exchange files between many devices over Wi-Fi
Share to any RockPlayer2 user, both Android or iOS, more in future.


Method 2: Convert MP4 to Galaxy Note 7 for Playing


Apart from third party video player for Galaxy phone, there is another way to stream MP4 files on Galaxy Note 7 . Besides, this way also can make you play MKV, AVI, MOV, H.265, WMV, etc video on Galaxy Note 7, Galaxy S7/S7 Edge, Galaxy C7, Galaxy J7, etc without any hassle. That is to convert MP4 encoded with Galaxy Note 7 unsupported codec to Galaxy Note 7 supported format with MP4 Video Converter.


Pavtube Video Converter Ultimate and the equivalent Pavtube iMedia Converter for Mac are top-ranked MP4 converter to transcode 540P MP4, 720p MP4, 1080P MP4, 2160P MP4, H.265/HEVC MP4, MPEG-2 MP4 to H.264/AVC MP4, WMV, AVI for Galaxy Note 7 , Galaxy S6/S6 Edge, Galaxy S7/S7 Edge, Galaxy Note 5 and other Galaxy phone. You can reset the audio and video codec and resolution to compatible with your Note 7 phone.


This software has some optimized presets for Samsung Galaxy phones and tablets which is very convenient for some non-computer man.


Free download and install MP4 to Galaxy Note 7 Converter


Step 1: Add MP4 files


Click the drop-down list of “File” to import .MP4 video files you need to convert or just drag them into the main windows. Batch conversion feature allows you add multiple MP4 files.


MKV to Galaxy S7/S7 Edge Converter


Step 2: Choose output format


Click “Format” bar, you can easily find the Galaxy Note 7 supported format under “Samsung > Samsung Galaxy S III Video (*.mp4)”. The output videos could fit on your Galaxy Note 7 perfectly. 



1. Change the default destination by clicking "Browse" and selecting the right folder that will hold the converted videos.

2. If you want to personalize your MP4 videos, you can trim videos to get the wanted segments, crop the black bars, adjust video effects and insert (*.srt and *.ass, *.ssa) subtitles.

3. To get customized MP4 videos, you are able to click "Settings" button to adjust all the settings in the following window to customize the output file quality, including codec, size, bit rate, frame rate, sample rate and audio channel.

Step 3: Start MP4 to Galaxy Note 7 conversion


Hit the “Convert” button at the bottom of the main interface to start the conversion. It will automatically convert MP4 to Galaxy Note 7 friendly video files.


Once the conversion is finished, click “Open” to quickly find the converted movies. Then you can transfer converted files to Galaxy Note 7 for playback anytime anywhere. 


How to transfer converted MP4 files to Samsung Galaxy S7/S7 Edge

Method one: Transfer converted MP4 files to Samsung Galaxy Note 7 via USB

To switching video files from pc to Galaxy Note 7 , you can copy and paste the video files from computer to the SD card, then, move to your galaxy phone. 

Method two: Transfer converted MP4 files to Samsung Galaxy Note 7 via Samsung Kies 3

Samsung Kies 3 software on your PC to send a copy of the movie file to your smartphone.

1. Connect Samsung to the PC via USB cable
2. Launch Samsung Kies
3. Highlight the “VIDEO” option under ”LIBRARY” on the left menu tree
4. At left top of the Kies window select the command “FILE > Add File to (device name)> choose between INTERNAL or EXTERNAL memory” command on the menu bar of KIES
5. Navigate to the movie file on your PC in the explorer window that opens. Click the OPEN button to start the file transfer.


Related Software:

Pavtube ByteCopy for Windows/Mac  - Easily rip any Blu-ray and DVD to Galaxy Note 7 , Galaxy Note 7 , Galaxy S6/S6 Edge, Galaxy C7, Galaxy Note 5, Galaxy Note 4, etc with original video quality.


If you want both softwares to help you get more media entertainment on Galaxy phone, you can save some money from the software bundle promotion:

ByteCopy($42) + Video Converter Ultimate($65) = Only $79.9, Save $27.1


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