MP4 5.1 AAC audio not playing on xbox 360 - Solved!

Summary: When you can’t play your MP4 files with 5.1 AAC audio on Xbox 360, you can choose to convert MP4 with 5.1 AAC audio to AVI with DTS 5.1 or MP4 with 2 channel audio for Xbox 360. 

People like to watch video on Xbox 360 but it is not a hassle-free way to enjoy media in that Xbox 360 has strict supported format/codec and often meet audio streaming issue. A frequently trouble is that many people found that when they play some video like MP4 with 5.1 AAC audio on Xbox 360, it won’t show the real 5.1 sound. Strange, isn’t right? 

5.1 AAC audio not playing on xbox 360 Issues 

“I'm evaluating mezzmo as my media server, but it doesn't stream my mp4 videos to my xbox 360. This is probably because of the fact that the xbox 360 only supports 2 channel aac audio and my video's are 5.1. I would suspect mezzmo to transcode the audio to 2.0 but that doesn't seem to happen. Can this be added to the xbox 360 profile?” 

“I have to say - I invested in a plex-pass to use the 360 app - but not being able to play real 5.1 (no sound for the center channel for me - xbox directly to receiver with hdmi) - is ABSOLUTELY a deal breaker and if it is not possible, will cancel subscription again - VERY VERY disappointing !! ” 

Does Xbox 360 support 5.1-channel AAC? 

No. Only 2-channel AAC is supported. If you want to play a 5.1-channel video on your Xbox 360, you will have to encode it to WMV with WMAPro 5.1 audio or use the AVI container with Dolby Digital 5.1 audio. So MP4 with 5.1 AAC and MKV with 5.1 AAC won’t be played on Xbox 360. 

How to Play AAC 5.1 on Xbox 360? 

To play MP4video with AAC 5.1 sound on Xbox 360, you can convert MP4 5.1 AAC audio to AVI with Dolby Digital 5.1 audio or re-encode MP4 video with AAC 5.1 sound to MP4 files with 2 channels audio with third-party application

Pavtube Video Converter Ultimate <Mac version> is a excellent assistant to help you transcode video and audio format/codec. It can easily remux AAC 5.1 audio to AAC with 2 channels for Xbox 360 playing. Or it can transcode MKV, M2TS, VOB, H.265, 4K, MP4, AVI, WMV, FLV to Xbox 360 supported format with right codec. You can remux your video without codec changing and only to change audio channel, bitrate and video size, bitrate, frame rate. 

Free download and install 

Other Download: 
- Pavtube old official address: 
- Cnet Download: 

Step 1. Load MP4 with AAC 5.1 

Have the app installed on your computer. Run the app and click “Add” button to load source MP4 files. Batch conversion feature allows you to import multiple files. 


Step 2: Choose output format for Xbox 360 

Click “Format” drop-down list and choose ” Zune/Xbox 360 Device >> Xbox 360 Video – Windows Media Video(*.wmv)” as the compatible preset with best video quality. Or you can choose AVI format from “Common Video” and “HD Video”. 


Step 3: Reset A/V parameters 

If you chose preset for Xbox 360, please click “Settings” on the bottom to enter Profile Settings Window, and customize audio channel to stereo. If you chose AVI format, you can reset audio to 5.1 surround sound. 


Step 4. Start MP4 with 5.1 AAC to Xbox 360 Conversion. 

You can hit the big red “Convert” to start converting MP4 with best video settings for Xbox 360. After the conversion, click “Open output folder” in the conversion window, or “Open” in main interface to quick locate the converted video. 

Now, you can use Windows Media Center, Windows Media Player, Windows Home Server or Zune Software to stream the converted media files to Xbox 360 with 5.1 AAC sound or stereo cahnnel for enjoyment without any problem. 

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